Privacy Policy

Overview

At LLM Bot Tracker by Hueston, we are committed to protecting your privacy and ensuring the security of any information you provide while using our services. This Privacy Policy explains how we collect, use, protect, and share information when you use our website, WordPress plugin, API services, or any other products we offer.

Information We Collect

Information You Provide

• Account Information: If you create an account for API access, we collect your email address and any profile information you choose to provide.
• Contact Information: When you contact us for support or inquiries, we collect your name, email address, and any information you include in your message.
• Feedback and Reviews: Any feedback, suggestions, or reviews you submit about our services.

Automatically Collected Information

• Usage Data: Information about how you interact with our website, including pages viewed, time spent, and navigation patterns.
• Technical Data: IP address, browser type and version, device information, operating system, and referrer information.
• API Usage: For API users, we log API calls for rate limiting, security, and service improvement purposes.

WordPress Plugin Data

Our WordPress plugin collects and processes:

• Bot detection events and timestamps
• User agent strings of detected bots
• Request patterns for analytics
• Site URL for plugin activation and updates

How We Use Information

We use the collected information for the following purposes:

• Service Provision: To deliver, maintain, and improve our bot tracking services
• Communication: To respond to your inquiries, provide support, and send important service updates
• Analytics: To understand usage patterns and improve our services
• Security: To detect, prevent, and address technical issues or abuse
• Legal Compliance: To comply with applicable laws and regulations
• Product Development: To develop new features and improve existing ones based on user needs

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and services (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or governmental request
• Protection of Rights: To protect the rights, property, or safety of LLM Bot Tracker, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
• Aggregated Data: We may share aggregated, anonymized data that cannot identify individuals

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage with access controls and monitoring
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Incident response procedures for potential data breaches

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

WordPress Plugin Privacy

Our WordPress plugin is designed with privacy in mind:

• Local Processing: Bot detection and analytics are processed locally on your WordPress site
• No Personal Data Collection: The plugin does not collect personal information from your site visitors
• Optional Cloud Features: Cloud-based features (if any) are opt-in and clearly disclosed
• Data Retention: Log data is retained according to your WordPress site's settings
• GDPR Compliant: The plugin is designed to be GDPR-compliant and supports WordPress privacy tools

API and Developer Services

For developers using our API services:

• API keys are encrypted and securely stored
• API usage is logged for rate limiting and abuse prevention
• Request data is retained for 30 days for debugging purposes
• We do not access or store data you retrieve through our API beyond standard logging

Cookies and Tracking

Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our site (optional)
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Do Not Track

We respect Do Not Track (DNT) browser signals. When DNT is enabled, we do not collect analytics data.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected and how it's used, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the GDPR including access, rectification, erasure, restriction, data portability, and the right to lodge a complaint with a supervisory authority.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting a notice on our website
• Sending an email to registered users (for material changes)
• Updating the "Last updated" date at the top of this policy

Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at the email address above with "DPO" in the subject line.

Consent

By using our website, WordPress plugin, API services, or any other products we offer, you consent to our Privacy Policy and agree to its terms.